Introduction
Welcome to ILP Cleaning. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our cleaning services.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Property address
- Service requirements and preferences
- Payment information (where applicable)
- Any information you provide through contact forms or inquiries
We may also collect non-personal information such as browser type, device information, IP address, and website usage data.
How We Use Your Information
We use your information to:
- Provide and manage our cleaning services
- Respond to inquiries and customer support requests
- Schedule appointments and service visits
- Process payments and invoices
- Improve our website and services
- Send service-related updates and communications
- Comply with legal obligations
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with:
- Service providers who assist in delivering our services
- Payment processing providers
- Government authorities where required by law
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website performance. You may choose to disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information where permitted by law
- Withdraw consent for certain communications
To make a request, please contact us using the details below.
Retention of Information
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: